Everyone I know speaks highly of Prime. In fact, I've never met any Prime member that's told me they've stopped using. Some even equate it's purchase addictiveness to the likes of cocaine. So naturally expectations were high when Amazon announced and started massively marketing "Prime Day".
With great power comes great responsibility.
- Uncle Ben
With such a massive and loyal community, there's a lot on the line. It's a costly gamble if you don't deliver. And if the community feels you've wronged them, they can become a fickle, damaging mob (just ask Reddit).
So while Amazon achieved the top Trending hashtag on Twitter, it wasn't necessarily a good thing.
Sure Amazon increased sales for a day... but it could have potential long-term negative effects as they lose customer and community respect. Here's a few of my favorites from the Twittosphere:
#HappyPrimeDay more like... #SadDealsDay Really disappointed...— Martino Chiaviello (@mchiaviello) July 15, 2015
Now whenever something in my life goes wrong or I have a bad day, I'll say I had a #primeday.— Mia Taylor (@MiaTaylor) July 15, 2015
When I die, I want whoever was responsible for #PrimeDay to lower me down into my grave so I can be let down one more time.— Lori Smith (@LoriDianeSmith) July 15, 2015
Look at the timestamps, some people were up at 3 AM (including myself), only to be let down. And one more (Star Wars ref):
Looking through #PrimeDay deals... pic.twitter.com/SqqQlUPReb— Joe Masciovecchio (@JoeMoshKC) July 15, 2015
Many more good ones here =)
Personally, Amazon hasn't let me down often. I expect they'll learn from this uncommon fault.